Trace by Solara

Trace by Solara facilitates a direct dialogue between your number one source for diabetes supplies and you, the patient. Whether it is reordering supplies, checking on the status of your order or contacting customer service and more, it is all at the tap of a button when it is convenient for you, in real time. Better healthcare outcomes will be fostered with the additional reach and frequency of communication between you and the Solara Team.



Features Include:

-Secure Communication Portal. Patients will receive an individual invitation code to create a secure communication portal with Solara. All information is securely stored and transmitted…always.

-Reorders at the tap of a button. Patients will have the opportunity to order supplies at the tap of a button. Trace by Solara makes it easy to customize an order based on previous order history.

-Order Status. No need to wonder where your supplies are! Trace by Solara gives you updates all along the way from when the products were ordered to processed and shipped with proactive notifications.

-Order History. Tracking and monitoring your supplies is securely stored and available for review at any time.

-Have questions? Easy contact with the Solara Team.